Training quote / information request
To receive more information about the course please fill out the form below.
To receive more information about one of our courses please fill out the form below.
If you would like to book a session, kindly indicate your preferred dates and training location, and fill out your invoicing details in order to receive a non-binding offer valid for 30 days
See more details about the booking process
Information that we need from you
For a simple information request, we just require sufficient information so that we can answer adequately. For instance: course(s) that you are interested in, how many of you will be attending, preferred location and dates, etc, and of course, an email address where we can reply to.
For an offer, in addition to the above we also require your invoicing details (organisation name and address, VAT, etc.)
How to book
After approval by your organisation (if applicable), you send us either a purchase order or a simple email confirming acceptance of our offer, as per your organisation's usual administrative practices. If there is a specific invoicing process or instructions that we should follow, please let us know at this point.
Before the course
For courses held in Europe, if you require an invitation letter or other reasonable assistance with your visa or travel requirements, let us know as soon as possible after sending your purchase order or attendance confirmation. For an invitation letter, we will ask you for:
- the participants names as they appear in their passports (in both Latin and their native alphabets, if applicable);
- their nationality;
- their place and date of birth;
- their passport number;
- their gender; and
- the consulate where they intend to apply for their visas.
If on the other hand we are travelling to your location and we require invitation letters, we will send you the particulars listed above and request that you provide us with a letter promptly so that we can start arranging travel.
Assuming that you are coming to us, in good time (three months or so before the course date) we will send you a travel information sheet or email with practical travel and safety details about the course location. Feel free to ask us for hotel recommendations or any other local knowledge that you might need.
If an attendee has reduced mobility or requires special assistance, please indicate so in the comments field.
Invoicing
We will typically send you our invoice once your travel arrangements have been confirmed. Some entities require the invoice before travel is organised—let us know if that is your case.
Absent a specific agreement between your organisation and us, our invoices are in Euros, payable within 30 days.
During the course
Most of our courses start on a Monday at 09:15 and end on a Friday at 12:00‒15:00. We do however adapt to our participants personal circumstances and travel schedules.
On other days, we start at 09:00 and end at 16:30‒17:00, with lunch and coffee breaks in between.
After the course
At the end of the course or shortly after you will receive a completion certificate in both electronic and paper form. Each certificate contains a code that can be checked on our website to verify its authenticity. Please note that in accordance with our privacy policy we do not keep a list of course participants, so without the authenticity code we may not be able to confirm that you have indeed attended a course.
As per our continuous improvement procedures in accordance with our quality management manual, we elicit your feedback during and after the course and we welcome your comments and suggestions at any time!