Quality assurance

Approximate price: €2,700.00 (final price confirmed at offer submission time)

Book

Concept

Instrument flight procedures are critical for the safety of flights. It is therefore imperative that their quality be assured and controlled according to appropriate, exacting standards. This course provides an introduction to the fundamentals of quality management and an overview of the applicable quality assurance frameworks pertinent to flight procedure design.

Learning outcomes

Having completed this course, attendees should understand the basics of quality management and be familiar with the current quality frameworks and best practices associated with instrument flight procedure design.

Prerequisites

Attendees are expected to be in current practice as flight procedure designers, airspace designers, charting, or database coding.

The language of instruction is English. Attendees must be proficient at least to STANAG 6001 Level 3 or ICAO Level 4.

Method of instruction

In-person classroom instruction. Lectures followed by practical exercises and debrief.

Duration

Approximately 30 hours, including theory and practical exercises.

Training syllabus

Topic	Schedule
Introduction	Day 1
History and evolution of quality
Plan-do-check-act and Plan-do-study-act (Deming) cycles
Introduction to ISO 9000 certifications
Data quality
Software quality
Business quality	Day 2
ICAO Doc 9906 Vol Ⅰ
Introduction to aeronautical data quality (ADQ)
Data quality in other areas of transportation – maritime and road	Day 3
ICAO Doc 9906 Vol Ⅱ and Ⅲ
Practical exercises
ICAO Doc 9906 Vol Ⅴ	Day 4
Case study
Final test

The content and pace of instruction can be partially adapted to the client’s wishes and operational needs and student performance.

Code of conduct

Aaltronav (the “Company”) believes in equal opportunity and we do not discriminate, neither directly nor indirectly on grounds of age, ethnic background, nationality, gender, sexual orientation, pregnancy, religious belief or lack thereof, political opinion or affiliation, disability, or any other protected characteristic.

The Company expects its staff and personnel to be scrupulously impartial and honest in all affairs relating to the Company and their role within it. All personnel bear a responsibility to act as ambassadors for the Company in terms of their general conduct both within and outside the organisation.

This policy outlines those responsibilities:

to be ready and willing to work

to take reasonable care in the exercise of our services, including the duty to be competent at work and to take care of the Company’s and client’s property

to conduct oneself in a manner that aims to ensure one’s own safety and that of others in the workplace

to report any safety-related information.

to not wilfully disrupt the Company’s or client’s business

to be of good faith and not to do anything to harm the trust and confidence necessary for employment

to account for all benefits—monetary or in kind—received in the course of employment

to not give or receive bribes or otherwise act corruptly and to comply with the anti-corruption laws of the work jurisdiction

to respect the Company’s and client’s confidentiality in business affairs, specifically:

to treat as confidential, and not disclose to any third party, any unpublished information relating to the Company’s or client’s technology, know-how, business plans or finances
to treat as confidential, and not disclose to any third party, any unpublished information relating to the client’s work locations, systems and equipment, technical project information or data.

Reporting of all accidents, incidents, events, hazards, risks and other information that may compromise the safe conduct of our operations is free of any form of reprisal.

The purpose of reporting is risk control and accident and incident prevention, not the attribution of blame. No action will be taken against any member of staff who discloses a safety concern through the reporting system, unless such disclosure reveals, beyond any reasonable doubt, an illegal act, gross negligence, or a deliberate or wilful disregard of regulations or procedures, including this code of conduct.

Our method for collecting, recording and disseminating safety information guarantees the protection, to the maximum extent permissible by law, of the identity of those who report safety information.